NORM Remote Monitoring System
A remote home monitoring system developed to help individuals with autism living alone better manage their lives.
Our design team focused on the UI of a mobile application for NORM that allows professional or family caregivers to monitor the status of an individual with ASD and to receive alerts about potential issues.
To understand the target users for the monitoring application, we conducted interviews and several rounds of moderated testing with four professional and family caregivers of individuals with ASD.
User research suggested that individuals with ASD respond well to colorful and highly interactive interfaces, therefore NORM utilizes a primarily cool color palate and focuses heavily on encouraging the user to engage deeper with the application.
Caregivers suggested category overviews to provide a more unobtrusive approach to remote monitoring, something they found missing in other systems.
NORM utilizes environmental sensors to track electricity, water, and internet usage in order to learn an individual's routine at home and detect irregularities.
Status markers display detailed activity reportings using specialized AI matching NORM's collected data to their clients' needs and routines.
Our design process was developed based on past research, identifying requirements from end user models, and additional feedback from the project partner. The screens below served as a framework for further iteration into higher levels of fidelity, allowing us to iterate upon each functionality to develop the most efficient interface possible for the NORM experience.
Prototyping
PHASE 1
PHASE 2
PHASE 3
Overall, the NORM application prototype we developed was met with positive sentiment. All participants agreed that NORM is an excellent tool that provides an incredibly important service to individuals living with ASD. Some participants even mentioned that the useful features present in our app prototype could be beneficial for other conditions as well, such as early stage alzheimers, depression, etc. We feel that with a few more iterations, we would be able to produce a very useful and effective product in the NORM system that could be applied to more problem spaces requiring additional assistive technologies.
NORM Remote Monitoring System
Click Below to View the Prototype